Panasonic Central America get service quality certification

INTECO certified the company's service quality management for Costa Rica, Guatemala and El Salvador, in accordance with ISO 9001:2000 Standards.

Friday, September 26, 2008


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Quality in the production process as well as in customer service for Panasonic Central America were at the highest level and obtained the ISO 9001:2000 certification for its operations in Costa Rica, Guatemala and El Salvador.

The ISO 9000:2000 Quality Management Systems Certification was granted by the Institute of Technical Standards of Costa Rica (INTECO) as an extension of the certification already obtained by Panasonic in Costa Rica and for the first time in the other two countries.

"At Panasonic Central America it is an honor to be able to ensure and provide quality in all of our processes, even customer services; having obtained the INTECO certification for the entire region allows us to ensure that we are offering the best service, that we continue to improve and meet our corporate objectives regarding quality," Hideyuki Kageyama, President of the company, said.

More on this topic

International Certification in Honduras

October 2009

Tougher competition makes it a requisite to have internationally certified processes and production.

However, certification costs are considerable, and vary depending on the subject, the time required for implementation, and the level of certification.

A local certification alternative for Honduran companies is Quara Group: "established little more than a year ago, it assists the local entrepreneur in getting to know and implement standards in their organizations, which can be certified and recognized by ISO, the International Standards Organization", reported newspaper Laprensahn.com.

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