New Call Center Begins Operations in Honduras

With an investment of $5 million, Guatemalan equity firm Allied Global will open a call center in San Pedro Sula on July 5th.

Thursday, June 28, 2012

Located in the Galerías del Valle Mall in San Pedro Sula, the call center expects to have 2,000 people in the next two years.

Daniel Facussé, president of the Honduran Manufacturers Association, said the new Employment By Hours Act facilitated the arrival of this investment.

"Economists state that the call center industry is one of the few that are creating jobs in the north”, added Laprensa.hn.

More on this topic

Call Center Inaugurated in Honduras

July 2012

The company Allied Global has invested $8 million in the complex, located in San Pedro Sula.

According to the company, the call center will employ more than 3,000 people.

Manuel Gordo, company representative explained that it has 4 call centers in Guatemala, and this is the first on Honduran soil.

Call Center in Guatemala Adds 800 jobs

May 2012

Allied Global has announced plans this year to add 800 jobs to its operations in Guatemala, making a total of 3,200 employees in Central America.

Along with the opening of 800 new jobs in Guatemala, Alejandra Rivas, marketing manager of the company, said they have plans to open a new call center in Honduras in May.

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New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish

(Heredia, July 4th, 2016) Convergys Corporation (NYSE: CVG), global leader in customer management, celebrates the move to a new location in La Aurora de Heredia.

Allied Global Invests $5 Million in Guatemala

October 2013

Located in the Plaza Zona 4 Shopping Center, the new call center consists of training rooms, a medical station, psychologist's room, and coffee room.

"Our expansion is the result of the good service and commitment we provide to our customers. Our plan is to grow and remain an important source of work for Guatemalans" explained Manuel Gordo, CEO of the company.

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