HP Invests $13 Million in Panama

A new global services center will attend Panama and several Latin American countries.

Friday, August 7, 2009

In its new facilities, the multinational corporation offers tech support and outsourcing services. It employs 145 workers, and has generated an additional 100 indirect jobs.

From Laestrella.com.pa: "Additionally, a technology training center will be built in Panama, after an agreement was signed with the Vocational Training Institute for Human Development and the Technological University of Panama".

More on this topic

New Sykes Operations Center in Costa Rica

January 2012

Located south of the capital, in the area of Hatillo, the transnational will open its third hub in the country on February 2nd.

The company, which currently employs over 3,300 people at its two contact centers, has not yet released details of the investment.

"This is believed to be the first contact center in the country operating south of the metropolitan area.

Guatemala: 15% Growth in BPO Sector

January 2015

During 2014 the industry for business process outsourcing generated sales of $397 million, an increase of 15% compared to 2013.

From a statement issued by the Guatemalan Exporters Association (-AGEXPORT-):

Entrepreneurs in the IT & BPO sector at AGEXPORT, made up of enterprises working in Software Development, Development and Digital Content, Contact Centers and BPO's, announced that at the close of 2014 there was growth of 15%, positioning Guatemala as emerging market in the industry of outsourcing services.

El Salvador: Growing Investment in BPOs

June 2016

Twenty IT companies and more than 80 call centers and outsourcing services centers are operating in the country, seven of which entered the market in 2015.

Details from the Promoter Agency for Export and Investment El Salvador (Proesa) indicate that in 2015 there were seven companies that entered the Distance Business Services sectors (SED as it is known in Spanish), which brings together both companies dedicated to providing customer services and support and information technology.

Guatemala: More Investment in BPO´s

March 2016

EGS Guatemala has announced the expansion of operations in customer services, billing and back offices for telecommunications and energy.

From a statement issued by the Ministry of Finance in Guatemala:

Guatemala, March 15, 2016. The Minister of Economy, Ruben Morales, participated in the inauguration of EGS's third site in Guatemala, Primma 2.

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