Guatemala: $3 Million in Call Center
On Friday, Transactel will inaugurate its fifth call center facility in the country.
Wednesday, September 30, 2009
Located in Quetzaltenango, it will hire an initial 150 workers, expecting to increase its payroll to 550 in the medium term. It will provide customer support from three U.S. companies.
Transactel, a corporation with Guatemalan and Salvadoran capital, made an investment of $2 million in the new center of operations.
The outsourcing company invested $5 million in the facility, which will start operating on May.
Transactel would open a call center in the Province of Quetzaltenango, in the next few months.
New lines of business represent further diversification and specialization of operations in Costa Rica. Convergys currently has over 2000 workers in the country providing service in English, Portuguese and Spanish
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