DR-CAFTA’s Influence on Professional Services

In terms of professional services, the main benefit of the treaty is that it implements a uniform set of laws across the entire region.

Wednesday, February 17, 2010


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Five years after its passage, many experts believe the agreement is only just beginning to show its real impact. To begin with, we must remember that trade between the US and the CAFTA countries is valued at over $45 billion annually.

An article by Tarun George in NearshoreAmericas analyzes whether the FTA has created a more productive relationship between the U.S. and Central America’s service outsourcing industry.

In terms of professional services, the main benefit of the treaty is that it implements a uniform set of laws across the entire region. “CAFTA lays out clear market obligations that countries have to uphold, which provide a lot of security to an investor”, says Esteban Aguero, Director of the Dept. of Control of Free Trade Agreements in Costa Rica.

More on this topic

Business Process Services: In House or Contracted?

August 2011

Panama became the center of debate regarding outsourcing services.

While some companies choose to keep all operations in one place, others prefer to diversify across Latin America, where the growth of shared service centers is increasing.

The conference, which was held in Panama City, brought together representatives from companies such as KPMG, Carvajal Technology and Services and TACA Airlines among others.

Amway Could Move Operations To Costa Rica

October 2009

Direct marketing giant Amway is planning an operations center in Costa Rica.

Michigan newspaper "The Grand Rapids Press" obtained a confidential memo from the company to its employees. In it, the organization communicates that it is planning an "enterprise process center" in Costa Rica. This center would consolidate financial operations and processes for the entire Americas region.

Amway Opens Service Center in Costa Rica

November 2010

The direct sales company invested $2 million to open a service center.

The first shared service center for the Americas will provide financial and accounting services for the region and in its first two years of operation will generate 160 direct jobs.

"This is the company's first venture into the shared services market and with near-shoring outsourcing", reported newspaper La Prensa Libre.

Forum on Outsourcing in Guatemala

August 2014

The event to be held on November 12th and 13th in Guatemala City will bring together companies in the outsourcing services sector and will feature conferences and business meetings.

From a statement issued by the Guatemalan Exporters Association (Agexport):

The fourth edition of the most popular and influential forum on Outsourcing and Offshoring of Latin America and the Outsource2Lac 2014 will be held on 12 and 13 November 2014 in Guatemala. The objective of this forum is to promote the participation of prominent businessmen in the global services sector worldwide.

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