According to the company, the call center will employ more than 3,000 people.
Manuel Gordo, company representative explained that it has 4 call centers in Guatemala, and this is the first on Honduran soil.
"Our company is characterized by dynamic, vertical, fast reactions and a willingness to invest in growth, with the highest standards of operation, and an awareness that human resources and welfare is the main strength and the heart of the business", said Gordo, according to tiempo.hn.
Source: Tiempo Digital
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With an investment of $5 million, Guatemalan equity firm Allied Global will open a call center in San Pedro Sula on July 5th.
Located in the Galerías del Valle Mall in San Pedro Sula, the call center expects to have 2,000 people in the next two years.
Daniel Facussé, president of the Honduran Manufacturers Association, said the new Employment By Hours Act facilitated the arrival of this investment.
Allied Global has announced plans this year to add 800 jobs to its operations in Guatemala, making a total of 3,200 employees in Central America.
Along with the opening of 800 new jobs in Guatemala, Alejandra Rivas, marketing manager of the company, said they have plans to open a new call center in Honduras in May.
The company Convergys is continuing to expand its presence in Costa Rica, now with the opening of its fourth contact center, which will hire about 500 new employees.
A press release from the Ministry of Foreign Trade in Costa Rica reads:
Convergys continues to expand its presence in Costa Rica
In the past six years the call center sector grew by 29%.
According to the Agency for Promotion of Exports and Investments (Proesa), the call center industry accounts for 60% of GDP, and is one of those responsible for injecting the most dynamism into the economy.
Companies that already operate in the country, El Salvador Sykes, Teleperformance and Stream Global Services, are now joined by U.S.